Customer Case Study

Ensuring a Successful Onsale for 100,000 Fans

LaneOne provides an “all-inclusive” premium experience for top concerts—packaging great seats with parking or ride-share credit, a preferred entrance, special food and drink options, and concierge-grade customer support. Every part of this experience is powered by their cloud-based app.

  • Location: United States
  • Company Size: 50-100
  • Daily Concurrent Users: 100,000
  • Industry: Software / Event Ticketing
  • Tools of choice: Gatling, Element
The Challenge

Confidence in delivery

Given that LaneOne’s mission is to deliver an exceptional end-to-end experience, their first publicized on-sale had to go flawlessly. Compounding the pressure, their launch offered exclusive access to American Express card members for the best seats to the Eagles 2018 tour. This meant that the first test for their new application would be a highly-publicized on-sale for an act that routinely sells out stadiums in a matter of minutes. They needed confidence that their application could handle extreme loads—before a single customer ever accessed the site.

The Solution

End-to-end performance

Using Flood to load test at both the protocol level (Gatling) and browser level (Flood Element), they iteratively assessed and optimized the system’s performance characteristics until their goals were met. By the time of the launch, LaneOne could rest assured that their brand-new application would meet the high expectations of customers as well as eminent partners such as American Express.

Products Used


Gatling is a high performing, open source load testing tool. Gatling simulates load at the protocol level, with a strong focus on web-based applications and related protocols.


Load testing with real browsers enables your team to test new applications, reduce test complexity, and reduce script maintenance, all with one tool.


Flood Grid handles deploying load generators such as JMeter or Element to the cloud at the press of a button, so that you can focus on results.

Take the next step

Tell us what you’re solving for and our customer success team will help you find the best solution.